Identity theft: Five tips to help protect your identity

Identity theft is a serious crime, so it’s smart to make sure you take as many precautions as possible to help protect yourself against it.

As people spend more time on social media, scanning the web, and messaging their friends and family members, the amount of identity theft attacks could increase.

What is identity theft? 

In identity theft, hackers and criminals use personal information such as victims' addresses and birthdates, usernames and passwords, to access their bank or credit card accounts.

This can bring serious financial pain to victims who must, after discovering that their identities have been stolen and financial details been compromised, consider closingtheir accounts and contact lenders to make sure they don't have to pay for the damage identity thieves have caused.

Identity theft is only becoming a bigger problem, too with over 1.4 million Australians having experienced it in 2020 alone*.

Five tips to help protect against identity theft 

There is good news, though. You can reduce the odds that you'll be a target of identity theft. It just requires taking caution and looking for signs of trouble.

Here are 5 easy tips you can follow today to turn yourself into a more challenging target for identity thieves in 2022. 

1. Don’t overshare on social media  

It can be tempting to fill Facebook, Instagram, and Twitter with tales of your latest holiday, family photos, and news of your recent promotion at work. Be careful, though: The more personal information you share on social media, the easier it is for cybercriminals to steal your identity.

You might mention the city in which you live or the name of your employer. This gives cybercriminals the chance  to start piecing together important personal information about you, information that they can use to gradually  steal your identity.

It’s OK to use social media. Just don’t post specific information about your location, employer, or your full date of birth. And never show photos of your driver’s license or passport. 

2. Regularly check your online bank and credit card accounts 

When cybercriminals steal your identity, they often use the information to break into your online bank and credit card accounts – after all they probably paid up to 40€ for the login. It’s important, then, to regularly check these accounts for suspicious purchases.

Spot a charge you don’t recognize or a transfer you didn’t authorize? That could be a sign that a criminal has accessed your accounts. If you notice something suspicious, call your bank or credit card provider immediately. If you act quickly, you can close your accounts and receive new log-in credentials before any more
damage is done. 

3. Watch out for phishing attempts 

Phishing, in which a scammer tries to trick you into giving up personal information, is one of the most common ways to fall victim to identity theft.

In a phishing attempt, you’ll usually receive an email message or text that looks like it has been sent by a bank, streaming service, credit card provider or other organization. The message might state that you need to click on a link to avoid having your account closed or to verify a recent purchase.

If you click on the link, you’ll be taken to another web page that asks you to provide personal information such as your Social Security number, account numbers, or birthdate. Once criminals get this information, they can use it to break into your online accounts or steal your identity.

Never provide personal information by text or email. Your bank or credit card provider will never ask for this information by email or text. If you receive such a message, delete it immediately. If you’re still nervous, you can contact the customer-information number at your service provider to see if there really is a problem you need to respond to.

4. Password-protect your devices 

What happens if you lose your phone or laptop or if they get stolen? A scammer could open your devices and find any personal or financial information you have stored on them. That’s why it’s important to password-protect them. If your laptop or smartphone is protected by a password, it’s less likely that whoever ends up with your devices will manage to unlock them.

Also consider this: Use passwords that are difficult to guess and don’t use the same ones at multiple sites. The
best passwords include a combination of at least 12 letters, numbers, and symbols. The more complex you make your passwords, the more difficult it will be for hackers to crack them. 

5. Enable two-factor authentication:

Two-factor authentication is one of the easiest ways to make it more difficult for others to access your most important online accounts.

When you sign into your online bank account or credit card portal, you’ll need to first log-in as normal with your  username and password. But you’ll then receive a code —often six digits — sent to your phone. Before you can  finish logging into your account, you’ll need to enter this code.

This extra step might seem like a hassle, but it makes it much more difficult for thieves to break into your online  accounts.  

* Based on an online survey of 1005 adults in Australia conducted by The Harris Poll on behalf of NortonLifeLock, Februay 2021.